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What's your return policy?

If the product is not meet the request we deal, we accept them back, and remaking for you until meeting the deal without extra charge, but I believe it will not happen because of our strictly quality control system;
If the product broken during the shipping or damage non-artificial reason, we promise to replace the product without extra charges, we have faith to our package safety. To ensure the process of the return, photos or videos of the shipping box and broken products must be provided by customers.

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Email: erick_cheng@carbonwiz.com
Address:3rd Fl., Building 9th, Dadu Industrial Park, Fuyong Ave., Baoan District, Shenzhen City 518103, China(mainland)

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